Last Updated: June 23, 2026
These Terms of Service ("Terms") govern your access to and use of the website at usegather.cloud and the software, products, and services provided through it (collectively, the "Services"), operated by Gather Software, LLC ("Gather," "we," "us," or "our").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services. If you are using the Services on behalf of an organization (for example, an investment network, fund, or family office), you represent that you have authority to bind that organization, and "you" refers to that organization.
We may update these Terms from time to time. We will post the updated Terms with a revised "Last Updated" date. Unless stated otherwise, changes are effective when posted. Your continued use of the Services after changes take effect constitutes acceptance.
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business use.
Gather provides a software platform that gathers, extracts, standardizes, and routes portfolio and KPI data from investor communications and connected data sources, and exports that data to tools you designate. Features, integrations, and availability may change over time.
Certain features require an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately at info@usegather.cloud if you suspect unauthorized access.
You own your data. As between you and Gather, you retain all rights to the data, files, communications, and other content you submit to, connect to, or process through the Services ("Customer Content").
License to operate the Services. You grant Gather a limited, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely to provide, maintain, secure, and improve the Services for you, and as otherwise permitted under your agreement and Data Processing Addendum ("DPA") with us.
Processing on your behalf. With respect to personal information contained in Customer Content, Gather acts as a processor (or service provider) on your behalf. Our handling of that information is governed by your agreement and DPA, not by our public Privacy Policy. You are responsible for having the necessary rights, notices, and lawful bases to submit Customer Content and to authorize Gather's processing of it.
Use of AI. The Services use artificial intelligence and large language model technology to extract and standardize data. Gather and its AI subprocessors do not use Customer Content to train third-party foundation models. AI-generated output may contain errors; you are responsible for reviewing output before relying on it.
The Services may connect to third-party tools and data sources you authorize (for example, email, document storage, cap-table, and CRM platforms). Your use of those third-party services is governed by their own terms and privacy policies, and Gather is not responsible for them. You are responsible for maintaining your rights to connect and use those integrations, and you may disconnect them at any time.
Paid features are billed through our payment processor, Stripe, according to the plan or order you select. Unless stated otherwise: fees are quoted exclusive of taxes; subscriptions renew automatically for successive terms until cancelled; and fees are non-refundable except as required by law or expressly stated in your order. We may change pricing on renewal with prior notice. Payment card details are handled directly by Stripe under its own terms and privacy policy, and we do not store full card numbers.
You agree not to:
Gather and its licensors own all rights in the Services, including the software, design, content, trademarks, and logos, excluding Customer Content. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services in accordance with these Terms. The "Gather" name and logo are our trademarks and may not be used without our prior written consent.
If you send us suggestions or feedback about the Services, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use it for any purpose without obligation or compensation to you.
Each party may receive confidential information from the other. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully obtained from another source, or where disclosure is legally required.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR REVIEWING AND VERIFYING ANY OUTPUT BEFORE RELYING ON IT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATHER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
You will defend, indemnify, and hold harmless Gather and its affiliates and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, and reasonable expenses (including attorneys' fees) arising out of or related to: (a) your use or misuse of the Services; (b) your Customer Content, including any claim that it infringes a third party's rights or violates law; (c) your violation of these Terms; or (d) your violation of applicable law.
These Terms apply while you use the Services. You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or applicable law, or to protect the Services. On termination, your right to use the Services ends. We will make Customer Content available for export for a limited period as described in your agreement or DPA, after which we may delete it. Sections intended to survive termination (including ownership, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
Please read this section carefully — it affects how disputes are resolved.
We prefer to resolve disputes informally. Before filing a claim, each party agrees to send written notice describing the dispute and to attempt good-faith resolution for at least 30 days.
If a dispute is not resolved, it will be settled by binding arbitration administered by the American Arbitration Association under its applicable rules, on an individual basis. You and Gather waive the right to a jury trial and the right to participate in a class action. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property.
These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-laws principles. Except for disputes subject to arbitration or small claims court, the exclusive venue for disputes is the state or federal courts located in Omaha, Nebraska, and you consent to their jurisdiction. Any claim must be brought within one year after it arises.
Gather Software, LLC
Email: info@usegather.cloud
Mailing address: 1229 Millwork Ave, Suite 304, Omaha, NE 68102