Cookie Policy

Last Updated: June 23, 2026

This Cookie Policy explains how Gather Software, LLC ("Gather," "we," "us," or "our") uses cookies and similar technologies on the website at usegather.cloud and related subdomains (the "Sites"). Capitalized terms not defined here have the meaning given in our Privacy Policy.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help sites function, remember your preferences, and understand how the site is used. Session cookies last only while your browser is open. Persistent cookies remain until they expire or you delete them. We also use related technologies such as pixels, web beacons, and tags, which we refer to collectively as "cookies."

Does Gather Use Cookies?

Yes. We use both session and persistent cookies, set both by Gather (first-party) and by third-party providers. The third-party services we use include Google Analytics, Contentsquare (Hotjar), HubSpot, Calendly, Stripe, and Supabase. The specific cookies and their names may change over time, and we update this Policy on a reasonable-efforts basis.

How We Use Cookies

  • Strictly necessary — enable core functionality such as security, authentication, and remembering your consent choices.
  • Performance and analytics — help us understand how visitors use the Sites so we can improve them.
  • Functional — remember your preferences and support features like scheduling and chat.
  • Marketing — measure and deliver marketing where we run it.

For visitors in the EEA, UK, and Switzerland, we set only strictly necessary cookies by default and place performance, functional, and marketing cookies (including analytics and session replay) only after you provide consent through our Cookie Preferences settings.

Cookie Tables

Strictly Necessary Cookies

These cookies are required for the Sites to function and cannot be switched off in our systems.

CookieProviderPurposeTypeDuration
sb-*-auth-tokenSupabase (first party)Maintains your authenticated session in the appPersistentSession / per auth config
gather_consentGather (first party)Stores your cookie consent preferencesPersistent1 year
__cf_bmCloudflare (third party)Distinguishes humans from bots to protect the SitesPersistent30 minutes
__stripe_mid / __stripe_sidStripeFraud prevention during checkout and paymentPersistent / Session1 year / 30 minutes

Performance & Analytics Cookies

These help us count visits and traffic sources so we can measure and improve the Sites.

CookieProviderPurposeTypeDuration
_gaGoogle AnalyticsDistinguishes unique usersPersistent2 years
_ga_*Google AnalyticsPersists session statePersistent2 years
_hjSessionUser_*Contentsquare (Hotjar)Attributes session-replay data to the same user across sessionsPersistent1 year
_hjSession_*Contentsquare (Hotjar)Holds current session dataSession30 minutes
_hjAbsoluteSessionInProgressContentsquare (Hotjar)Detects a user's first pageview sessionPersistent30 minutes

Functional Cookies

These support optional features such as scheduling and chat.

CookieProviderPurposeTypeDuration
messagesUtkHubSpotIdentifies a visitor to the chat widget so conversations persistPersistent6 months
Calendly embed cookiesCalendlySupports the demo-scheduling widgetSession / PersistentVaries

Marketing Cookies

These help us measure and deliver marketing. They are set only where you consent and where we run the relevant campaigns.

CookieProviderPurposeTypeDuration
__hstcHubSpotTracks visitors across sessions for marketing analyticsPersistent6 months
hubspotutkHubSpotTracks a visitor's identity for HubSpotPersistent6 months
__hsscHubSpotTracks sessionsPersistent30 minutes
__hssrcHubSpotDetects whether the browser was restartedSessionSession

How to Control and Delete Cookies

  • Cookie preferences. You can accept or decline non-essential cookies and change your choices at any time through the Cookie Preferences settings on the Sites.
  • Browser settings. Most browsers let you block or delete cookies through their settings (usually under "Privacy" or "Help"). Blocking some cookies may affect how the Sites work.
  • Analytics opt-out. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Advertising opt-out. If we run targeted ads, you can manage interest-based advertising through the Digital Advertising Alliance and Network Advertising Initiative opt-out tools, and through your device settings.

Disabling a cookie through Cookie Preferences stops further collection but does not, by itself, delete cookies already stored on your device; you can remove those through your browser.

Do Not Track and Global Privacy Control

Browsers may send "Do Not Track" signals; there is no common standard for responding to them, so the Sites do not currently respond to DNT. Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC) for opting out of "sale" or "sharing."

Changes to This Policy

We may update this Cookie Policy from time to time and will revise the "Last Updated" date when we do.

Contact Us

Questions about our use of cookies? Email info@usegather.cloud.